Tue, Dec 11, 2018
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System Support Services

MobileNexus Online Support Center:


For other questions/comments:

Phone: 219-742-6501

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

MobileNexus provides system support services 24x7x365 with staff available between the hours of 9:00AM - 5:00PM Central Time, Monday through Friday for normal incident resolution. Premier Support coverage is provided as necessary to resolve incidents affecting business operations after hours.

The MobileNexus Online Support Center is the most convenient means of support and is available 24x7 for self-service technical assistance. In the online support center, you can:

  • Download software updates and patches
  • Log support request tickets or view and update status of previously submitted tickets
  • View updates to supported platforms and hardware
  • Access product documentation, technical articles, knowledgebase, forum, and FAQs
  • Receive guidance and tools for troubleshooting